3 areas where AIops excels — and 2 where it still falls short
AIops speeds IT discovery and troubleshooting, but it isn’t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.
Key challenges with iPaaS and how to resolve them
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
The 10 most in-demand tech jobs for 2022 — and how to hire for them
From security pros to developers to analysts, the battle for the best IT talent wages. Here’s what to look for (and what to offer) when hiring for the 10 most in-demand jobs for 2022.
Top IT takeaways from Microsoft’s $68.7B acquisition of Activision Blizzard
Microsoft says it will trade its workplace culture for Activision Blizzard’s metaverse building blocks — potentially bringing a new meaning to the title of software architect. Here’s what else CIOs should know.FROM OUR ADVERTISERS
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Oracle scores another legal victory against Rimini Street
The third-party support provider has been caught using files provided by Oracle to one customer to help others, in breach of a 2018 injunction.
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
How to know when AI is the right solution
Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.
8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
Camira Fabrics weaves together EDI and API integrations
What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
Unlikely partners: How CIOs and CMOs can collaborate
In today’s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.
Top 15 IT certifications in demand for 2022
IT certifications can help you quickly gain and validate valuable skills and know-how in a domain that will further your career. Here are the most popular IT certs today.
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.